Legal terms and conditions

Thank you for visiting the website managed and operated by FGROUP. We respect and are committed to protecting your privacy. Please read our Privacy Policy below to understand the commitments we make to respect and protect the rights of our visitors.

1. PURPOSE AND SCOPE OF COLLECTION

The main data collection on the Fgroup.com.vn site includes: full name, gender, date of birth, email, contact address, phone number, etc., company name, business code, head office address, manager information, etc…
Customer information is collected voluntarily or requested when using the integrated interactive features and tools available on the page to capture the aspirations and desires of customers and provide the best service, interactive answering questions, etc updated sales programs…. and let us contact you to confirm and reply.

You will be responsible for the security and keep all activities of using the service under your registered name and email box. In addition, customers are responsible for promptly notifying Fgroup.com.vn about unauthorized use, abuse, security violations, and keeping the registered name of a third party to take appropriate measures.

2. SCOPE OF USE OF INFORMATION

Contact and exchange information between customers and Fgroup.com.vn to support continuously and seamlessly in the process of interaction, transactions, etc…
Providing the best information and services to customers including: project information, products, construction progress, periodic newsletters, activity programs.

Providing a number of other utilities, consulting services to support customers.
Contact and solve with customers in special cases.

Fgroup.com.vn use your information with the hope of serving all your requests in the best way, please support the most accurate and complete information and notify us of any changes in your personal information so that we can continuously update and store it.

3. RETENTION PERIOD

Your personal data will be retained until a cancellation request is made. In all other cases, your personal information will be securely stored on Fgroup’s servers.

4. INDIVIDUALS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO YOUR INFORMATION

We may share your information in the following cases:
– With third parties for data analysis, marketing, and customer support.
– With third parties for fraud prevention purposes.
– To protect customer rights and in compliance with legal requirements.
As required by legal authorities.

5. ADDRESS OF THE DATA COLLECTION AND MANAGEMENT ENTITY

Address of the entity responsible for collecting, managing information, and customer support:
FGROUP
Address: 19 Tran Quy Kien Street, Binh Trung Tay Ward, Thu Duc City, Ho Chi Minh City.
Phone: +84 28 7108 8660

6. METHODS AND TOOLS FOR ACCESSING AND EDITING YOUR INFORMATION

Customers can access their information by logging into their account on our website. You can update personal information after logging in, request the deletion of personal information directly from the account management page, or contact us via email or the contact address provided on the website.

7. COMMITMENT TO PROTECTING CUSTOMER PERSONAL INFORMATION

Information related to invoices, accounting documents, and digital records on Fgroup.com.vn is committed to being protected to the highest possible standard, in accordance with our current management capabilities and technological resources.
We do not use, transfer, provide, or disclose any personal information of customers to third parties without permission or consent, except as required by law.

In the event of a data breach due to a hacker attack on our servers leading to the loss of personal data, Fgroup will be responsible for notifying the relevant authorities for prompt investigation and informing customers accordingly.

8. MECHANISM FOR RECEIVING AND RESOLVING COMPLAINTS RELATED TO CUSTOMER INFORMATION

Customers have the right to submit inquiries or complaints to us via email at: contact@fgroup.com.vn or by phone at: (028) 7108 8660.
Upon receipt, we are responsible for providing a response to the customer.